Airbnb gives you just 14 days after checkout to file

Your guest trashed your place. Don't lose the claim over messy evidence.

HostProof organizes your own real photos, receipts and timeline into the exact packet Airbnb's AirCover and Resolution Center ask for — so a reviewable, complete claim is ready before your 14-day window closes. Hosts with organized evidence are in a far stronger position to be reimbursed.

🛡️ 100% your real, unaltered evidence ✅ Compliant with Airbnb's 2026 no-AI rule ⏱️ Packet ready in ~15 minutes
Your claim packet AirCover-formatted
  • Your original photos & videos — sorted, captioned, timestamped
  • Receipts & repair estimates — itemized to the damage
  • Pre-stay condition proof — listing photos vs. after
  • Your in-app message thread — the required first step, in order
  • No AI-generated, enhanced or upscaled images — those get auto-rejected
Why valid claims get denied

Most hosts don't lose because the damage wasn't real.

They lose because their evidence is a disorganized pile — or because they ran a photo through an "enhancer" and tripped Airbnb's auto-rejection. Two avoidable mistakes:

🗂️The evidence is a mess

Twelve random phone photos, a screenshot of a text, and a receipt buried in your email. The reviewer can't connect the damage to the cost — so a real claim reads as weak and gets reduced or denied.

🤖They "enhanced" a photo — and got auto-rejected

As of Airbnb's Terms effective April 20, 2026, any AI-generated, AI-enhanced, upscaled or synthetic evidence in a damage claim gets the claim automatically rejected. One "touched up" photo can sink an otherwise valid case.

They missed the 14-day window

AirCover reimbursement requests have a hard deadline tied to your guest's checkout. Scramble to assemble proof on day 13 and you're far more likely to file an incomplete claim.

💬They skipped the required first step

Airbnb expects you to message the guest in the app and request reimbursement before it steps in. Skip it, and your claim can stall before a human even looks at the damage.

Free 60-second check · No card required

Can you still file — and is your claim worth building?

Answer 4 quick questions. We'll tell you whether you're inside the deadline, what evidence you're missing, and your best next step. Free either way.

Step 1 of 5

What happened at your property?

Pick the closest match. You can note details later.

When did the guest check out?

This sets your AirCover clock. The reimbursement window is short.

⏱️ Deadline check

What evidence do you have?

Select all that apply — this is exactly what AirCover weighs. (Choose at least one.)

Pick at least one — even one or two is enough to start.

Have you messaged the guest about it in the Airbnb app yet?

Airbnb requires you to raise it with the guest in-app first. We'll script this for you if not.

Where should we send your free claim assessment?

Get your personalized deadline status, evidence gap list, and next step. No spam.

Please enter a valid email so we can send your assessment.

By continuing you agree to receive your assessment and related emails. We are not affiliated with Airbnb. This is not legal advice. Unsubscribe anytime.

🔒 Your answers stay private
🎯

Good news — your claim is worth building.

You're inside the window and you have evidence to work with. Speed matters now — the cleaner and faster your packet, the stronger your position. Conditional on Airbnb's review, of course; no one can promise a payout.

$79$29

One-time. No subscription. No percentage of your claim — ever.

Your evidence stays yours. We never generate, enhance or upscale anything. Fully compliant with Airbnb's 2026 no-AI-evidence rule. 7-day refund if HostProof isn't a fit.

📋

Your free AirCover checklist is on its way.

No charge — the full claim builder is meant for hosts still inside the 14-day window. If your checkout date is closer than you thought, or you find more evidence, come back and re-check.

We've emailed you the free checklist of exactly what AirCover looks for — and how to stay compliant with the no-AI rule. Not legal advice. Not affiliated with Airbnb.

🛡️
The compliance angle most tools ignore

100% your real, unaltered evidence — organized the way AirCover wants it.

Airbnb's Terms of Service (effective April 20, 2026) ban AI-generated, AI-enhanced, upscaled or synthetic evidence in damage claims — and such evidence gets the claim auto-rejected. HostProof is built around that rule, not against it. We organize; we never create.

  • Never generates images or text
  • Never enhances or upscales a photo
  • Never auto-writes "facts" for you
  • Never touches your originals' pixels or metadata
  • Only sorts, labels and formats what you already have
  • Built to pass, not trip, the 2026 no-AI rule
How it works

From a messy camera roll to a review-ready packet in about 15 minutes.

That's build time — how fast you can assemble the claim. It says nothing about how fast (or whether) Airbnb reimburses you. That part is always their call.

1

Answer guided prompts

Plain-English questions walk you through the incident, the damage, and the dollar amounts — the same things a Resolution Center reviewer needs to see.

2

Drop in your own evidence

Upload your real photos, videos, receipts, estimates and the message thread. HostProof captions, timestamps and orders them. Nothing is altered.

3

Export your packet & file

Get a clean, itemized packet plus the exact steps to submit it through AirCover / the Resolution Center — before your 14-day window closes. You file it yourself.

"Can't I just do this myself?"

Yes — for free — if you know exactly what AirCover wants and don't break the no-AI rule.

Airbnb doesn't charge you to file. The cost of doing it alone isn't money — it's the reduced or denied claim you didn't see coming. Here's the honest comparison:

Filing it alone
Free — but you're guessing
You guess what evidence counts and how to present it
One "enhanced" photo can auto-reject the whole claim
Easy to miss the required in-app guest message step
Easy to blow the 14-day deadline assembling proof
No itemized link between damage and cost
With HostProof · $29
Free to file — done right the first time
The exact evidence AirCover weighs, in the order it wants
Built around the 2026 no-AI rule — your originals only
The required guest message scripted for you
Deadline countdown so you file in time
Damage itemized and tied to receipts / estimates
What your $29 gets you

Everything you need to file a complete, compliant claim.

  • 📂
    The AirCover-formatted packetYour evidence arranged exactly the way Airbnb's Resolution Center reviews it.
  • 🧾
    Itemized damage & cost sheetEach piece of damage tied to a receipt or repair estimate — no hand-waving.
  • 📷
    Evidence organizerYour real photos & videos captioned, timestamped and ordered. Originals untouched.
  • 💬
    Guest message scriptsThe required in-app message and reimbursement request, written for you to send as-is.
  • ⏱️
    14-day deadline trackerKnow exactly how long you have and what's left before the window closes.
  • 🛡️
    No-AI compliance checkA pass over your packet to confirm nothing trips Airbnb's 2026 synthetic-evidence rule.
  • 📑
    Step-by-step filing guideExactly where and how to submit through AirCover / the Resolution Center.

HostProof Claim Packet

$79$29
One-time payment · no subscription · no cut of your claim
  • Full packet builder
  • Deadline + evidence tracker
  • Guest message scripts
  • No-AI compliance check
  • Filing walkthrough
  • 7-day refund if it's not a fit
Start the free check →

Qualify in 60 seconds. Pay only if you're inside the window.

The honest part

"Will I actually win my claim?"

Straight answer: no one can promise that — and you should distrust anyone who does. The outcome is entirely Airbnb's decision, based on your evidence, your guest, and their review.

What HostProof does is put you in the strongest, most credible position to be reimbursed: a complete packet, filed in time, with your real evidence presented the way AirCover wants it — and nothing in it that breaks the no-AI rule. Hosts who file organized, on-time, compliant claims tend to do meaningfully better than hosts who file a scramble. That's the edge we sell. Not a guaranteed payout, and not a single dollar of your claim ever goes to us.

FAQ

Questions hosts ask before starting

Is this allowed under Airbnb's rules?
Yes — and it's the whole point. Airbnb's Terms (effective April 20, 2026) ban AI-generated, AI-enhanced, upscaled or synthetic evidence in damage claims, and such evidence gets auto-rejected. HostProof never generates, enhances or upscales anything. It only organizes your own real, unaltered photos, receipts and timeline into the format AirCover wants. We're built to keep you on the right side of that rule.
Do you file the claim for me or take a percentage?
No to both. You stay in full control: you submit the packet through your own Airbnb account, and we never take a cut of your reimbursement. HostProof is a flat $29, one time. We never see or touch your Airbnb login.
I checked out more than 14 days ago — am I out of luck?
Possibly, for AirCover's standard reimbursement window — which is why the quiz routes you to a free checklist instead of the paid builder if you're past it. Deadlines and edge cases vary by situation, so it's worth confirming in your own account. If you're inside the window, move fast.
What if I only have a few photos and no receipts yet?
Start anyway. Even partial evidence is enough to begin, and HostProof shows you exactly which gaps to fill before you file. Getting estimates or receipts is often quick once you know what's missing — and you've still got the deadline tracker keeping you on time.
How long does it take?
Most hosts build their packet in about 15 minutes. That's build time — how fast you assemble the claim. It has nothing to do with how quickly Airbnb reviews or reimburses, which is always their timeline, not ours.
Can you guarantee I'll get paid?
No, and we won't pretend otherwise. The decision is entirely Airbnb's. What we can do is make sure your claim is complete, on time, and compliant — the conditions that give an honest claim its best shot. If that's not worth $29 to you, the quiz will still email you a free checklist.
Is this legal advice?
No. HostProof is a self-service document-organizing tool, not a law firm, and nothing here is legal advice. We are not affiliated with, endorsed by, or connected to Airbnb in any way. For legal questions about your specific situation, talk to a qualified professional.
The clock is already running

Your 14 days started the moment your guest checked out.

Find out in 60 seconds whether your claim still qualifies, what evidence you're missing, and your best next step. Free either way.

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