Your guest trashed your place. Don't lose the claim over messy evidence.
HostProof organizes your own real photos, receipts and timeline into the exact packet Airbnb's AirCover and Resolution Center ask for — so a reviewable, complete claim is ready before your 14-day window closes. Hosts with organized evidence are in a far stronger position to be reimbursed.
- Your original photos & videos — sorted, captioned, timestamped
- Receipts & repair estimates — itemized to the damage
- Pre-stay condition proof — listing photos vs. after
- Your in-app message thread — the required first step, in order
- No AI-generated, enhanced or upscaled images — those get auto-rejected
Most hosts don't lose because the damage wasn't real.
They lose because their evidence is a disorganized pile — or because they ran a photo through an "enhancer" and tripped Airbnb's auto-rejection. Two avoidable mistakes:
The evidence is a mess
Twelve random phone photos, a screenshot of a text, and a receipt buried in your email. The reviewer can't connect the damage to the cost — so a real claim reads as weak and gets reduced or denied.
They "enhanced" a photo — and got auto-rejected
As of Airbnb's Terms effective April 20, 2026, any AI-generated, AI-enhanced, upscaled or synthetic evidence in a damage claim gets the claim automatically rejected. One "touched up" photo can sink an otherwise valid case.
They missed the 14-day window
AirCover reimbursement requests have a hard deadline tied to your guest's checkout. Scramble to assemble proof on day 13 and you're far more likely to file an incomplete claim.
They skipped the required first step
Airbnb expects you to message the guest in the app and request reimbursement before it steps in. Skip it, and your claim can stall before a human even looks at the damage.
Can you still file — and is your claim worth building?
Answer 4 quick questions. We'll tell you whether you're inside the deadline, what evidence you're missing, and your best next step. Free either way.
Good news — your claim is worth building.
You're inside the window and you have evidence to work with. Speed matters now — the cleaner and faster your packet, the stronger your position. Conditional on Airbnb's review, of course; no one can promise a payout.
One-time. No subscription. No percentage of your claim — ever.
Your evidence stays yours. We never generate, enhance or upscale anything. Fully compliant with Airbnb's 2026 no-AI-evidence rule. 7-day refund if HostProof isn't a fit.
Your free AirCover checklist is on its way.
No charge — the full claim builder is meant for hosts still inside the 14-day window. If your checkout date is closer than you thought, or you find more evidence, come back and re-check.
We've emailed you the free checklist of exactly what AirCover looks for — and how to stay compliant with the no-AI rule. Not legal advice. Not affiliated with Airbnb.
100% your real, unaltered evidence — organized the way AirCover wants it.
Airbnb's Terms of Service (effective April 20, 2026) ban AI-generated, AI-enhanced, upscaled or synthetic evidence in damage claims — and such evidence gets the claim auto-rejected. HostProof is built around that rule, not against it. We organize; we never create.
- Never generates images or text
- Never enhances or upscales a photo
- Never auto-writes "facts" for you
- Never touches your originals' pixels or metadata
- Only sorts, labels and formats what you already have
- Built to pass, not trip, the 2026 no-AI rule
From a messy camera roll to a review-ready packet in about 15 minutes.
That's build time — how fast you can assemble the claim. It says nothing about how fast (or whether) Airbnb reimburses you. That part is always their call.
Answer guided prompts
Plain-English questions walk you through the incident, the damage, and the dollar amounts — the same things a Resolution Center reviewer needs to see.
Drop in your own evidence
Upload your real photos, videos, receipts, estimates and the message thread. HostProof captions, timestamps and orders them. Nothing is altered.
Export your packet & file
Get a clean, itemized packet plus the exact steps to submit it through AirCover / the Resolution Center — before your 14-day window closes. You file it yourself.
Yes — for free — if you know exactly what AirCover wants and don't break the no-AI rule.
Airbnb doesn't charge you to file. The cost of doing it alone isn't money — it's the reduced or denied claim you didn't see coming. Here's the honest comparison:
Everything you need to file a complete, compliant claim.
- The AirCover-formatted packetYour evidence arranged exactly the way Airbnb's Resolution Center reviews it.
- Itemized damage & cost sheetEach piece of damage tied to a receipt or repair estimate — no hand-waving.
- Evidence organizerYour real photos & videos captioned, timestamped and ordered. Originals untouched.
- Guest message scriptsThe required in-app message and reimbursement request, written for you to send as-is.
- 14-day deadline trackerKnow exactly how long you have and what's left before the window closes.
- No-AI compliance checkA pass over your packet to confirm nothing trips Airbnb's 2026 synthetic-evidence rule.
- Step-by-step filing guideExactly where and how to submit through AirCover / the Resolution Center.
HostProof Claim Packet
- Full packet builder
- Deadline + evidence tracker
- Guest message scripts
- No-AI compliance check
- Filing walkthrough
- 7-day refund if it's not a fit
Qualify in 60 seconds. Pay only if you're inside the window.
"Will I actually win my claim?"
Straight answer: no one can promise that — and you should distrust anyone who does. The outcome is entirely Airbnb's decision, based on your evidence, your guest, and their review.
What HostProof does is put you in the strongest, most credible position to be reimbursed: a complete packet, filed in time, with your real evidence presented the way AirCover wants it — and nothing in it that breaks the no-AI rule. Hosts who file organized, on-time, compliant claims tend to do meaningfully better than hosts who file a scramble. That's the edge we sell. Not a guaranteed payout, and not a single dollar of your claim ever goes to us.
Questions hosts ask before starting
Is this allowed under Airbnb's rules?
Do you file the claim for me or take a percentage?
I checked out more than 14 days ago — am I out of luck?
What if I only have a few photos and no receipts yet?
How long does it take?
Can you guarantee I'll get paid?
Is this legal advice?
Your 14 days started the moment your guest checked out.
Find out in 60 seconds whether your claim still qualifies, what evidence you're missing, and your best next step. Free either way.
Check my claim now →