CASE INTAKE / SELF-HELP
Build the record before the clock runs out.
HostProof helps short-term-rental hosts organize their own facts, messages, receipts and original evidence into a claim packet they review and file themselves. It does not decide eligibility or promise reimbursement.
Evidence safety register
EVIDENCE REGISTER
Your facts
Nothing is invented for you.
Your evidence
No evidence upload or remote storage.
Your decision
You review and file; Airbnb decides.
Decision ladder
Name what happened.
Damage, missing items, cleaning, party or pet-related loss.
Check the timing.
The quiz preserves all four checkout-time paths.
Current Airbnb terms are linked below; verify them again before filing.Inventory what exists.
Original photos, estimates, pre-stay condition and messages.
Record the guest step.
Say whether you contacted the guest in Airbnb’s app.
Use Airbnb’s current Resolution Center process and verify it before filing.What this desk does—and what it refuses to claim.
Trust comes from a clean boundary, not from a payout promise.
Organizes a draft
HostProof turns your entries into a guest message, reimbursement-request draft, evidence checklist and filing steps.
Does not file
Nothing is sent to a guest or Airbnb. Email is sent only to HostProof when you submit the assessment; payment data goes to Stripe only when you choose checkout.
Keeps evidence untouched
HostProof asks what evidence you have; it does not upload, generate, enhance, upscale or alter a file.
Does not guarantee an outcome
Airbnb reviews claims under its own current terms. HostProof cannot guarantee approval, reimbursement or legal compliance.
You have a record worth organizing.
Your selected timing band and evidence inventory match HostProof’s builder path. That is not a determination that Airbnb will accept, approve or reimburse a claim.
$29 one-time · no subscription · no percentage of a claim
Existing support statement: 7-day refund if HostProof isn’t a fit. Secure hosted checkout is available inside the packet builder.
Pause the purchase path and verify your options.
Can you do this without HostProof?
Yes. Airbnb does not charge you to prepare your own request. HostProof sells structure, not access to the claims process.
Do it yourself
Review the current rules, organize your original evidence, itemize the claimed cost, record the guest conversation, and write the request yourself.
Use the $29 builder
Answer guided prompts and get a local draft tying the incident, amount, evidence inventory and filing steps together. You still check every fact and file it yourself.
Before you rely on the packet.
Does HostProof file claims?
No. It prepares a self-help draft from your entries. You control your account, evidence, messages and submission.
Does this guarantee payment?
No. Airbnb alone reviews and decides claims. HostProof cannot guarantee approval, reimbursement or a particular timeline.
Is this legal advice?
No. HostProof is a self-service document-organizing tool, not a law firm. For advice about your circumstances, consult a qualified professional.
Are policy statements current?
This page was checked against Airbnb’s Host Damage Protection Terms last updated February 5, 2026. Those terms currently use 14-day and 30-day steps, but Airbnb can change them; verify the official terms before filing.
What happens to my entries?
They remain in this browser page for the current interaction. This preview has no lead capture, analytics, payment, remote write or evidence-upload request.